While there is often overlap, such as when organizational change and strategy are part of one effort, the following are strong examples of organizational change management projects.
- Consumer Electronics Turnaround. Directed the turnaround recovery of the Bose European Home Entertainment Division across 16 countries in Western Europe as part of a 3-year expatriate Change Management assignment. Selective Distribution strategy, implementation of new models and processes for conducting field sales, marketing and back office operations. Customized strategy development and implementation for each country. From record losses to record profitability. Director, Project Manager and Strategic Planning Facilitator. Lived in Bad Homburg (Frankfurt), Germany. Became fluent in speaking German. Received a President’s Award for turnaround of Bose Europe.
- Manufacturing M & A Change Management. Senior Change Management consultant for a $6B M & A. Leadership of Organizational Change Management. Introduced PROSCI /ADKAR to Whirlpool Corporation. Executive coaching. OC Planning and Readiness across Communications, Coaching, Training, Sponsor Roadmap & Resistance Management. (Whirlpool M&A of Maytag) St Joseph, MI.
- IHG Global Hotel Turnaround. Led the Asia Pacific region of a global UK hotel company through a significant organizational change and global restructuring turnaround of its business. Project Manager, Executive Facilitator & Change Management Consultant. Over 25% Cost Reduction within 1 year; Led the area President and 20 VPs (Singapore). Integration with European and U.S. parallel efforts. (Intercontinental Hotels Group)
- Pharmaceutical Organization Re-Design & Leadership Brand Development. OD restructuring of the Health, Environment & Safety Division. One of two senior consultants who defined and facilitated a process for transformational restructuring of a significant corporate division in the wake of a serious issue that had impacted the company. (Merck Pharmaceutical) Whitehouse Station, NJ.
- Insurance Process Engineering and Change Management. Harvard RMF/CRICO systems upgrade project. Process Engineering and Change Management Director for a 4 year project to upgrade all major business systems in the company. Strategic planning alignment, executive surveys, Organizational Change Management Education, Current state process decomposition, requirements identification, make vs buy analysis, underwriting software search. (Harvard Risk Management Foundation / Controlled Risk Insurance Company)
- SAP Systems Change Management Project Manager for a large SAP ERP Implementation across the 3 largest U.S. divisions of the company. Served as the process reengineering ‘guru’ providing leadership and process expertise to reengineering teams while also leading the organization design/ change management team and sitting on the Executive Steering Committee. Received a President’s Award in 1996 for efforts in leading a large multi-year SAP implementation across three of Bose largest U.S. divisions.
- European Restructuring Change Management. Planned and Facilitated a top down European restructuring and change management effort, covering 11 sales/marketing wholly owned subsidiaries, distribution centers and regional manufacturing. Involved a change of senior management, management structure and mandated cost reduction. Management of a contentious and emotionally charged interpersonal situation between peer executives during a 14 day offsite meeting.
- Oracle Organizational Development and Cultural Change Management. New England Oracle Effort to change from a traditional sales approach to a consultative style characterized by value based selling and a “trusted advisor” culture.
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